DLO Client Admin Billing Rep

Diagnostic Laboratory of Oklahoma (DLO)

Location: Oklahoma City, OK

Hours: Monday-Friday 7:00am-4:00pm

Essential Functions:

• Report to work on time and prepared for each scheduled shift
• Perform all assigned duties and processes, including tasks for which you are fully qualified and those within your demonstrated capabilities
• Maintain a positive, professional, and supportive attitude throughout the workday
• Work collaboratively as a team member and contribute to a respectful, productive work environment

• Analyze data to ensure all billing information is complete and accurate.
• Knowledge of ABN’s.
• Previous experience with obtaining prior authorizations.
• Follow up on inquiries from patients, as needed.
• Distribution of departmental mail.
• Provide excellent customer service.
• Completion of training needed to become signed off on data entry requirements.
• Learn the billing system & become aware of all systems involving the billing function.
• Begin assisting with special reports.
• Accurate data entry to include typing 50 WPM.
• Additional responsibilities, as needed.
• Report for work on time, consistently.
• Ability to collaborate with all team members.
• Attention to detail.

Required Knowledge:

• Data entry- accurate and 50 WPM.
• Good computer skills and ability to adapt to using multiple computer systems.
• Able to take instruction from a variety of sources without adversity.

Required Exprerience:

• Excellent communication skills, both verbal and written.
• Excellent customer service skills.
• Ability to analyze data.

Special Requirements:

• Must be able to maintain a professional attitude under heavy workload and in stressful situations.
• Show up for work on time and prepared to perform all tasks each and every scheduled workday
• Perform all tasks and processes assigned by immediate supervisor including all tasks and processes you are fully qualified to perform and all tasks and processes that you may be overqualified to perform. Perform job duties as a collaborative member of the team with positive personal disposition that is supportive of team members.
• Must be able to work OT, when needed.