Implementation Engineer (U.S.)

Degree: Computer Science or related bachelor’s

Experience: 3+ years SaaS implementation experience

Responsibilities:

• Configure CRM integrations (HubSpot, Salesforce)

• Implement call-recording ingestion (Gong, Clari, Teams)

• Support product configuration for U.S. accounts

• Troubleshoot technical issues

• Lead implementation process alongside CS

• Reduce onboarding time to < 5 days