AI Systems Engineer

The Business Technology team is composed of passionate technologists who are fully engaged in delivering the best products that help teams deliver their best work. We are focused on reducing friction and getting the most value from solutions to enhance outcomes. We want to expand our Business Technology landscape to manage more systems in a predictable way that accounts for scalability, resilience, and performance.

This role sits at the intersection of AI-native operations, enterprise platform engineering, and IT service management. You will own how Sonar designs, builds, and operationalizes AI-augmented systems across its internal technology ecosystem — engineering AI agents and connectors, automating workflows end-to-end, and integrating our enterprise tool stack, with Jira Service Management and the Atlassian suite as one core platform among several.

While Jira Service Management and the broader Atlassian suite form a core part of your platform footprint, your scope extends well beyond it: you will build and maintain integrations across our enterprise tool stack, engineer automation pipelines that eliminate manual work at scale, and operationalize AI-native capabilities (Enterprise Apps connectors, Claude MCP integrations, Rovo agents) that put Sonar ahead of the curve in AI-driven internal operations.

Your success will directly enable every internal team at Sonar to work faster, smarter, and with less friction — and will give leadership real-time visibility, consistent governance, and a platform that scales effortlessly with the company's global growth.