Strategic Projects Lead

About the Role

Join a growing expert marketplace team delivering human data and market research projects for AI research organizations. You will own project fulfillment end to end, balancing client needs, expert recruitment, and opportunities to improve how the work gets done.

What You'll Do

• Manage several expert delivery projects at once across human data and market research.

• Keep clients informed, address screening requirements, negotiate project needs, and provide strategic guidance.

• Recruit and reactivate experts from an existing panel to meet project requirements.

• Identify delivery bottlenecks, such as participant drop-off or feasibility concerns, and work with engineering on product solutions.

• Build client relationships and grow accounts through reliable project fulfillment.

What We're Looking For

• Between zero and two years of experience in consulting, project delivery, or operations at a high-growth startup; recent graduates are also welcome.

• Experience owning projects end to end, including expert recruitment, client communication, and fulfillment.

• Confident communication skills, including the ability to negotiate and hold your ground with enterprise stakeholders.

• A proactive, resourceful approach to solving problems and improving processes in fast-paced environments.

• Comfort with hands-on recruitment work and ambiguity.

• A bachelor's degree from a highly regarded U.S. university or one to two years of experience at a high-growth startup.

Compensation & Benefits

Base salary: $120,000 to $160,000 annually. Visa sponsorship is available.

Location

On-site in San Francisco, California, five days per week, with flexibility to work a sixth day.