Print Production Level 3 (Middletown, PA)

Job Description Job Description Paladin Consulting is currently hiring a Print Production Level 3 to join our team working onsite at our client's office located in Middletown, PA.
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Job Title: Print Production Level 3
Work Location: Middletown, PA
Duration: Long-term contract
Hours: Monday-Friday 8am-5pm
Education/Experience Required: Experience in a Customer Service environment (minimum 1 year)
Job Description & Responsibilities :

• Operate digital and color equipment
• Possesses skills and competencies to deliver contracted customer requirements
• Tasks and activities are defined and routine
• Ability to lift and move up to 50 pounds
• Point of contact to receive, review and electronically log customer jobs
• Operate standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers)
• Operate office/production equipment (printer, copier, fax, scan)
• Apply asset tags to office equipment and update database
• Track and coordinate the move, add or change of office equipment assets at customer accounts
• Clean and maintain office equipment when necessary
• Process and distribute incoming and outgoing faxes, log for billing purposes
• Process basic forms and update information using a PC Collect and submit meter reads
• Problem solve issues to complete production, delivery, and output requirements
• Perform quality inspection before, during and after output of each production run
• Sort and scan hardcopy materials or other mediums for use in printed documents or digital format; specific application training may be required and provided
• Collect data and respond to print/copy equipment issues by contacting service personnel using specific PC applications
• Operate high volume printers and copiers
• Estimate, schedule and track incoming production jobs
• Optimize document design for quality and reproduction
• Track and store jobs as customer requires for reuse at a future date, including file back-up
• Inspect files for problem areas, including fonts, image resolution and image registration
• Index electronic materials to media such as CDROM , disk or tape, for reproduction and distribution
• Integrate variable data files into printed format using templates provided
• Operate high volume folding and inserting mail equipment
• File/document conversion (utilizing standard software)
• Perform operator maintenance on equipment
• Maintain reporting logs and information for billing
• Track and store jobs as customer requires for reuse at a future date, including file back-up
• Perform minimal training to customer end-users on equipment
• Engage services from client and third party vendors to support purchase of customer supplies and services as required
• May develop work processes or templates

Skills & Qualifications :

• Experience in a Customer Service environment (minimum 1 year)
• Minimum: High School Diploma or equivalent
• Required: Post high school technology training or experience
• Able to demonstrate computer skills Functional knowledge of PC (keyboard functions, mouse, etc.)
• Able to demonstrate Intermediate use of: MS office (Word, Excel, PowerPoint), Web, Internet, and Intranet Create spreadsheets Use standard formulas Sort Filter, and create graphs Import/export information Embed files into applications Move data between Word and Excel
• Able to demonstrate ability to use / locate devices (drives, files, printers) attached to network
• Able to demonstrate ability to send and receive emails , find, open and save documents and files, perform data entry
• Able to demonstrate ability to use internet explorer for web browsing , send documents to preconfigured printer
• Able to demonstrate basic math skills (division, multiplication, percentages)
• Able to demonstrate business maturity and professionalism
• Able to demonstrate ability to coach and mentor co-workers

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