Operations Associate ( Transfer Agency)

About Vinyl Equity

We’re building the next generation of capital-markets infrastructure, starting with a modern, digital-native transfer agent designed for today’s public companies. Our platform replaces slow, manual processes with secure, automated workflows — delivering the first API-driven, real-time infrastructure for public companies.

Backed by Index Ventures, Spark Capital, Jump, MUFG, and Infinity Ventures, our team includes veterans from NYSE, Equiniti, Computershare, and AngelList. Our Engineering team is headquartered in Mangaluru.

About the Role

You'll execute the day-to-day operations of a U.S. stock transfer agency — transaction processing, KYC/KYB, shareholder support, and compliance reporting — under our Operations Lead as we build out the India Operations team. This is a builder-of-execution role: precision, escalation judgment, and SOP discipline first; process ownership grows as you do.

Key Responsibilities

• Process transfers, issuances, and DTC activity (DWAC, DRS, FAST) under maker-checker controls

• Resolve reconciliation and out-of-balance items same-day

• Review KYC/KYB documentation and triage false positives against primary sources

• Escalate OFAC/sanctions and adverse-media matches immediately

• Handle shareholder and issuer support requests via queue, email, and phone

• Support SEC compliance reporting (Rules 17Ad-2/17Ad-6/17Ad-17, DTCC CBRS, escheatment)

• Support proxy season, paying agency, and corporate actions processing

• Support new-issuer onboarding and legacy record ingestion

• Flag SOP gaps and procedure drift to the Operations Lead

Role Requirements

• 3+ years in securities or transfer agency operations

• Background at an RTA, global transfer agent, asset manager, or bank securities-services center

• Strong data skills: Excel/Sheets, unfamiliar file formats (CSV, fixed-width)

• Confident user of Claude or an equivalent AI assistant

• Meticulous attention to detail and clear written English

• Reliability against hard cutoffs; this role operates on U.S. Eastern Time (ET) hours

• High integrity and discretion handling PII and material non-public information

Nice to Haves

• Exposure to DTC/DTCC systems (FAST, DWAC, DRS Profile, CBRS) and SEC 17Ad-series rules

• Experience with record conversions/deconversions or legacy data migration

• Familiarity with Rule 144, medallion guarantees, escheatment, KYC/KYB, or AML

• Experience supporting U.S. or cross-border clients from India against U.S.-hours SLAs

Benefits

• Competitive compensation based on experience

• Equity participation

• Comprehensive health insurance (self + family)

• Paid leave and wellness benefits

• Fully remote (India), working U.S. Eastern Time (ET) hours

To apply: send your résumé to careers@vinylequity.com.