IT Cloud Engineer with Investment Banking Domain - 10+ Years - New York, NY

Role: IT Cloud Engineer with Investment Banking

Location: New York, NY

In-person Interview Must at New York, NY

JD:

Major Responsibilities:

Exposure Management Application Support:

• Support key production operations for applications supporting EM, including EPE/PFE calculations, limit monitoring, what-if pre-trade intraday analysis, and reporting.
• Ensure platforms consistently meet the availability, performance/SLAs, and data-quality expectations of EM users during daily, intraday, and regulatory cycles (monthly, quarterly, annually).
• Coordinate with onsite and offshore IT members to translate business priorities into day-to-day operational execution.

Production Operations & Continuous Improvement:

• Demonstrate a continuous improvement mindset through their example, with a focus on reducing incidents, manual interventions, and operational risk, and improving turnaround time for incidents.
• Contribute to measurable operational improvements using data points and KPIs/metrics such as availability, incident trends, MTTR, SLA breaches, reruns, and batch success rates.
• Identify and execute practical opportunities for process standardization, tooling enhancements, and operational simplification across the CCR application stack.

Global Delivery & Offshore Leverage

• Support a globally distributed operating model, leveraging offshore teams for L1/L2 support, batch operations oversight, upstream data feed validation, data quality monitoring.
• Follow and help refine clear onshore/offshore operating boundaries, escalation paths, and ownership models to support seamless production coverage.
• Contribute knowledge transfer, documentation standards, and runbook maturity to improve offshore effectiveness and reduce dependency on key individuals, ensuring service quality, productivity, and continuous skill uplift.

Incident, Problem & Change Management

• Timely escalate highseverity production incidents, particularly those impacting exposure reporting, limit breaches, what-if intraday analysis or regulatory deliverables.
• Perform root cause analysis (RCA) for impactful incidents (Calculation breaks, data validation/reconciliation issues), ensuring recurring issues are eliminated through permanent fixes rather than shortterm workarounds.
• Support change and release governance aligned with client CAB, DevOps, CI/CD, risk, audit, and control standards.

Platform Reliability, Automation & Resilience

• Implement automation and selfhealing for batch monitoring, data validation, reconciliations, and recovery processes for production as well as lower testing environments.
• Drive with Engineering and Infrastructure teams to improve observability, alerting, capacity planning, and resilience of CCR platforms.
• Ensure DR/BCP readiness for EMcritical systems, including regular/annual testing and documented recovery procedures.

Regulatory, Audit & Risk Controls

• Ensure CCR applications meet regulatory, audit, security, and internal risk management requirements.
• Support IT Operations activities related to internal audits, regulatory exams, and model governance reviews by providing evidence, documentation, and control execution support.
• Maintain robust IT control frameworks (Access management, change control, data integrity).

Required Qualifications:

Experience

• 10+ years of experience in IT Operations / Production Support within financial services.
• Experience a senior consultant role supporting risk, exposure, or comparable financial technology platforms with hands-on work capabilities.
• Demonstrated experience operating the offshoreleveraged global support models in a regulated environment.
• Bachelor s Degree in Computer Science, Management of Information Systems, or related business discipline(s).

Technical & Domain Expertise

• Proficient understanding of Exposure Management and Counterparty Credit Risk concepts, including derivative trade cycles, market data, PFE, EPE, Collateral/margin management, limits, stress testing, and whatif analysis.
• Experience supporting batchintensive and intraday realtime risk platforms (Java, Angular, Python, PySpark, ETL, Stored Procedure, SQL, Snowflake, PowerBI).
• Hands-on experience with Cloud computing and infrastructure (Databricks, Medallion architecture, Azure, ADF, Spark based distributed compute, other Cloud native technologies).
• Proven track record driving operational excellence, automation, and process maturity with an Agile based application/software development.
• Proven ability to utilize ServiceNow, JIRA, Confluence, PowerBI to manage incidents, tasks, and releases, generate a system diagnosis report, and demonstrate KPIs based operational improvement.
• Familiarity with ITILbased service management (ITSM) frameworks, DevOps, CI/CD, and reliability engineering practices.

Leadership & Soft Skills

• Continuous improvement mindset, with the ability to contribute to operational maturity across onshore and offshore teams.
• Strong experience collaborating with distributed, multicultural teams and thirdparty vendors.
• Excellent interpersonal, written and verbal communication skills with the ability to engage Exposure Management users, and senior Technology team leads.
• Ability to prioritize and effectively manage multiple tasks under time-critical and regulatory pressure.
• Highly motivated, self-directed individual with the ability to work independently and in team environments.
• Effective presenter capable of articulate strategic execution plans including system/architecture/data flow diagrams, combined with extreme attention to detail.
• Strong analytical, problem solving (breaking ambiguolarge problems to smaller/less complex ones), and decision-making skills.
• Collaborative team player and relationship builder.

Regards,

pradeep(@)smg-llc(.)us