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ITIL Project Lead - ServiceNow & Automation

WorldlineMelbourne, Victoria🇦🇺AustraliaPosted 21 Aug 2026

Why This Role Stands Out

This exciting ITIL Project Lead role offers significant growth potential as you shape crucial service-management capabilities and drive automation across key platforms within a reputable global company. You'll thrive if you're a mid-senior ITIL-skilled project manager eager to lead development teams and influence impactful projects, with the flexibility of a hybrid work environment. Don't miss this chance to advance your career and make a tangible impact!

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Melbourne, Victoria, Australia
Jira

Job Description

Worldline Service Australia (WSA) seeks an energetic ITIL-skilled project manager to design, build and operationalize service-management capabilities for a new contract and operating model. You will oversee a secure external customer portal and workflow automation across ServiceNow, Slack and Jira, guiding two developers and coordinating security, architecture and vendors.

You will drive governance, readiness plans and integration efforts to deliver a compliant, customer-ready solution with

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