Sales Coordinator

The Sales Coordinator is responsible for leading the department’s group sales efforts as well as targeted individual tickets sales strategies (i.e., texting, artificial intelligence, email and other uses of technology to drive fan engagement, attendance and ticket sales).

Essential Functions

• Design, implement, and execute a group ticket sales business plan for revenue sports
• Meet and exceed game-by-game group ticket sales goals
• Regularly measure and report on the effectiveness of group sales campaigns
• Research and analyze new technology, trends, and developments inside and outside the sports industry to provide ideas and insights on how to improve our sales strategy and product portfolio
• Motivate and provide leadership to the ticket sales team that may consist of interns, and student workers, and other athletic department representatives.

Qualifications:

• Bachelor’s Degree in business, communications, sports management, or related field
• 1+ years of ticket sales and group ticket sales success with a collegiate athletic department, professional sports team or entertainment venue

Knowledge, Skills, and Abilities:

• Understands and provides superior customer service is preferred.
• Excellent verbal and written communication skills required.
• Handle multiple projects with strong time management and organizational skills
• Demonstrate flexibility and creative problem-solving skills
• Strong oral and written communications skills. This includes speaking clearly and persuasively in positive or negative situations, listening, possessing excellent group presentation skills, and being willing to participate in meetings actively
• Proficient computer skills and understanding of Microsoft Outlook, Microsoft Office, Ticketmaster’s Archtics, & CRM programs