Full timeFinance

Relationship Banker

Peoples National BankCarmi, Illinois🇺🇸United States

Why this role stands out

This role offers a fantastic opportunity to advance your financial career at a reputable institution while enjoying the flexibility of a hybrid work schedule. You will thrive in this position if you are a relationship-driven professional who enjoys helping customers achieve their goals through personalized financial solutions. Apply today to grow your expertise and make a meaningful impact within a collaborative banking team.

Quick overview

Salary$18/hr

SeniorityMid Senior

Employment typeFull Time

Work modeHybrid

LocationCarmi, Illinois, United States

Job description

Relationship Banker

As a Relationship Banker, you will be a trusted financial partner for our customers, building strong relationships while helping them achieve their financial goals. You will provide exceptional service, identify customer needs, and recommend banking products and solutions that add value to their financial journey.

In this role, you will open and maintain accounts, process transactions, assist with customer inquiries, and proactively identify opportunities to deepen customer relationships through our products and services. Success in this position is measured by customer satisfaction, relationship growth, and achievement of sales and service goals.

Minimum Qualifications

High school diploma or equivalent required
Previous customer service or sales experience, preferably in a banking or financial services environment
Strong communication and interpersonal skills
Ability to build relationships and provide outstanding customer service
Basic computer and technology skills

Preferred Qualifications

Experience with financial products and services, including consumer lending
Knowledge of banking operations, regulations, and compliance requirements
Proficiency with banking software and technology platforms
Cash handling experience

Essential Duties & Responsibilities

Build and maintain strong customer relationships by understanding financial needs and recommending appropriate solutions
Open new accounts and assist customers with account maintenance and transactions
Promote and cross-sell bank products and services to meet customer needs and support branch goals
Provide exceptional customer service by responding to questions, concerns, and requests in a timely manner
Process deposits, withdrawals, payments, and other banking transactions accurately
Conduct customer follow-up activities to strengthen relationships and ensure satisfaction
Maintain knowledge of bank products, services, policies, procedures, and industry regulations
Support branch operations and contribute to a positive team environment

Knowledge, Skills & Abilities

Excellent communication and relationship-building skills
Strong sales and referral-generation abilities
Customer-focused mindset with a passion for helping others
Effective problem-solving and decision-making skills
Attention to detail and accuracy
Ability to handle confidential information professionally
Ability to work in a fast-paced environment while managing multiple priorities

Benefits

We offer a generous benefits package, including:
- Competitive Salary
- Medical Dental and Vision Insurance
- Life and AD&D Insurance
- Long Term Disability
- AirEvac Membership
- AFLAC Policies
- Telemedicine
- 401k & Company Match
- Invest in Company Stock
- Discretionary Bonus
  Peoples National Bank is an Equal Opportunity Employer.