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Senior Programme Manager - Digital CX Transformation (Hybrid)

TryzensMelbourne, Victoria🇦🇺Australia

Why this role stands out

This hybrid role offers a fantastic opportunity to lead a significant digital customer experience transformation, honing your strategic planning and leadership skills within a reputable company. You'll thrive here if you're an experienced Programme Manager adept at orchestrating complex projects and building strong client relationships, with excellent potential for contract extension. Apply today to make a substantial impact on a major retail group's digital future!

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationMelbourne, Victoria, Australia

Job description

Tryzens is seeking an experienced Programme Manager to own end-to-end delivery of a large-scale, multi-workstream digital CX transformation for a major Australian retail group. This role involves orchestration across onshore/offshore teams, multiple vendors and a hybrid delivery approach.

You will lead planning, governance, budget and ROI while coaching PMO colleagues and maintaining strong client relationships. The 12-month fixed-term contract may extend.

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