Quick overview
Job description
🔹 Key Responsibilities:
Provide desktop and end-user technical support.
Install, configure, and troubleshoot computers, laptops, printers, and peripherals.
Manage software installations, patches, upgrades, and antivirus protection.
Troubleshoot hardware, software, network, and application issues.
Support device deployment, system performance, and backup procedures.
Maintain technical documentation and provide end-user training.
Coordinate hardware procurement, equipment lifecycle management, and service outages.
✅ Preferred Skills:
Experience in Desktop Support, IT Support, or End-User Computing.
Hands-on Windows desktop and laptop troubleshooting.
Hardware/software installation, configuration, and maintenance.
Knowledge of networking, patch management, antivirus, and backups.
Strong communication, customer service, and problem-solving skills.
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