Quick Overview
Job Description
ServiceNow Business Analyst
Location: Tallahassee, FL (Onsite)
The candidate must have:
Mandatory:
· Minimum 5 years of business analysis experience supporting enterprise technology implementations
· Minimum 3 years supporting ServiceNow implementations or ServiceNow enhancements
· Requirements management experience
· Stakeholder workshop facilitation experience
· Business process documentation experience
· UAT and solution validation experience
Preferred
· Experience implementing multiple ServiceNow modules
· ITSM experience
· CMDB experience
· ITOM experience
· Employee Center experience
· Case Management experience
· Organizational Change Management experience
· Government sector experience
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