Service Technician I

Service Technician I | Glastonbury, CT, United States | On-site

This employer is a world-leading provider of integrated security solutions, protecting, connecting, and optimizing businesses globally. With a team of thousands across 40 countries, they are dedicated to making the world a safer place and delivering an unparalleled client experience through a powerful ecosystem of health, safety, and security solutions.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues, working both individually and as part of a team.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications through a digital change control system.
• Conduct end-to-end testing of all upgrades and major modifications on-site.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Working knowledge of network communications and IP addressing.
• Strong written and verbal communication skills.
• Excellent problem-solving and analytical skills.

What's On Offer

• Paid company training and educational assistance.
• Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance, plus a 401K with a 60% match.
• Paid time off for vacation, holidays, and sick leave.
• Opportunities for exceptional growth and career advancement.
• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!