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Junior Product Service Engineer

Infinite Computer Solutions (ICS)West Palm Beach, FL🇺🇸United StatesPosted Sep 4, 2026

Why This Role Stands Out

This hybrid Senior Product Service Engineer role at Infinite Computer Solutions offers a fantastic opportunity to deepen your technical expertise in cloud technologies and contribute directly to product improvements, with potential for mentorship and leading complex issue resolution. If you excel at problem-solving, possess strong communication skills, and enjoy investigating user-reported issues with SQL and Linux, you'll thrive in this dynamic environment. Apply today to leverage your experience and grow your career within a reputable organization.

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
West Palm Beach, FL, United States
Posted
2 weeks ago

Job Description

We're seeking for an Junior Product Service Engineer for our direct client. Please review the below job Description and revert with your interest for the same.

Job details:

Role: Junior Product Service Engineer

Work Location: Minneapolis, MN / West Palm Beach, FL

Duration: 6 to 12 months

Must have

  • Understand how the application works from a user perspective
  • Talk to users and gather issue details
  • Investigate support tickets and recurring problems
  • Basic root cause analysis
  • SQL queries to validate data and investigate issues
  • Linux/Unix command line
  • CloudWatch / Grafana monitoring tools
  • AWS familiarity (S3, Lambda, Step Functions, CloudWatch)
  • Ability to reproduce issues in a local/test environment
  • Understanding of how bugs move through the SDLC process

Experience

  • 2-4 years
  • Junior technical support analyst
  • Application support analyst
  • Technical analyst

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