Partner Operations Executive

Job Title : Partner Operations Executive

Experience: 1-2 Years

Location: Mumbai

Department: Partnerships & Alliances

Job Summary :

We are looking for a detail-oriented Partner Operations Executive to support the day-to-day operations & engagements of our partnership ecosystem. The ideal candidate will work closely with Cloud & AI hyperscalers like AWS, GCP & beyond to expand the partner ecosystem of Infimatrix and ensure smooth execution of alliance and channels related activities.

This role offers an excellent opportunity for candidates interested in building a career in Partner operations and Alliances

Key Responsibilities :

• Support the operational activities related to multiple partners including that of AWS, Google, Azure etc.
• Coordinate onboarding, Maintain partner documentation, agreements,certifications and competencies.
• Track engagement models with principal vendors and downstream back to back partners.
• Coordinate xLOB internally and external stakeholders to ensure seamless partner and Sales operations.
• Monitor & Manage partner programs, benefits and timely updates
• Prepare and maintain partner dashboards, operational reports, and MIS
• Registering customer opportunities, referrals, and sales acceleration through partner portals & complete lifecycle management

Required Skills :

• Extremely good verbal and written communication skills in English
• Understanding of dynamics and mindset of a Startup and thrive in that ecosystem
• Strong coordination, ownership, accountability and organizational abilities.
• Excellent attention to detail and documentation skills.
• Good analytical and problem-solving skills.
• Positive attitude with a willingness to learn & expand partner ecosystems.
• Excellent interpersonal and stakeholder management skills.
• Ability to work in a fast-paced, collaborative environment.
• Team player with a customer-first and partner-first mindset.
• Passion for cloud , AI and latest technologies and partner ecosystem
• Eagerness to learn and grow in a startup firm

Qualifications :

• Bachelor's degree in computer science, IT or a related field.
• 1-2 years of experience in Partner Operations, Sales Operations, Cloud Operations, Alliance Management, Customer Success, or a similar role.
• Freshers with min 6 months of relevant internships in Alliances and channels can apply too.

Preferred Skills :

• Basic understanding of Amazon Web Services (AWS) and Google Cloud Platform (GCP) solutions and partnership models
• Experience with CRM tools such as Salesforce, Zoho CRM, or similar platforms.
• Working knowledge of partner portals, cloud certifications, or cloud training programs is an added advantage.