Arabic Speaking Player Support Specialist for Supercell Games - Work In Sofia

Arabic Speaking Player Support Specialist for Supercell Games

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-leading brands across Europe. We pride ourselves on facilitating career-defining opportunities within the rapidly evolving Gaming & Esports sector, ensuring our candidates find success in dynamic, multinational environments.

Job Overview

We are currently recruiting for an Arabic Speaking Player Support Specialist for Supercell Games position in Bulgaria. This role is perfect for gaming enthusiasts looking to launch their career in the Gaming & Esports industry while enjoying a seamless relocation to Sofia, one of the most exciting hubs for jobs in Bulgaria.

Key Responsibilities

• Provide world-class support to players of Supercell titles, ensuring an exceptional experience for the Arabic-speaking community.
• Troubleshoot technical issues and gameplay queries, maintaining the high standards expected in the Gaming & Esports industry.
• Monitor community sentiment and report feedback to enhance the player experience.
• Maintain a deep understanding of Supercell game mechanics and internal knowledge bases.
• Represent the brand with professionalism and passion during all player interactions.
• Collaborate with internal teams to identify trends and improve support processes.
• Ensure all interactions comply with company quality assurance and data security guidelines.

• Native or fluent Arabic (spoken and written).
• Proficiency in English to effectively operate within our international team.
• Passion for mobile gaming and a strong interest in the Gaming & Esports industry.
• Strong problem-solving skills and a customer-centric mindset.
• Ability to relocate to Sofia for this Arabic Speaking Player Support Specialist for Supercell Games position in Bulgaria.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure you excel in your role.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) included for those moving for jobs in Bulgaria.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Monthly Performance Bonus.
• And Much More...

Life in Bulgaria

Choosing to accept this Arabic Speaking Player Support Specialist for Supercell Games position in Bulgaria means immersing yourself in a vibrant culture. Bulgaria offers a perfect mix of historical charm, modern city living in Sofia, and breathtaking natural scenery, all under a beautiful climate that makes living in Bulgaria a truly pleasant experience.

With a high quality of life and a welcoming expat community, Bulgaria is rapidly becoming the destination of choice for professionals seeking international career growth. Enjoy world-class dining, a thriving entertainment scene, and the ease of settling in through our dedicated support services, making your move to Bulgaria a stress-free transition.

How to Apply

If you are ready to start an exciting career in the Gaming & Esports industry with a global leader, we invite you to click Apply Now and submit your application. We look forward to helping you take the next step in your professional journey.

Best regards,
Mercier Consultancy Group