Why This Role Stands Out
This is an exceptional opportunity to shape the HR operations function from the ground up at a company renowned for its exceptional customer experience, offering a hybrid work model for flexibility. You'll thrive here if you have a passion for refining employee journeys and building robust systems, making this an ideal role for an HR professional eager to make a significant impact and grow their career.
Quick Overview
Job Description
You'll be the first dedicated HR Operations hire at 7AI. We hold ourselves to a three-star Michelin standard for how customers experience us, and we want employees to get the same care. You'll run the day-to-day of the employee experience, from a new hire's first day to their annual review, and build the lightweight systems that keep it running well as we grow.
What You'll Do
Own payroll & Benefits administration process and experience for employees.
Own onboarding end to end, so every new hire arrives to a prepared laptop, a clear first week, and a named point of contact.
Run the performance review cycle, including timelines, templates, reminders, and follow-through with managers.
Coach managers and employees through everyday people questions, such as feedback, expectations, and role changes.
Keep employee records, HR systems, and compliance documentation clean and current.
Build simple, repeatable processes where none exist yet, and improve the ones that do.
Partner with the recruiting team on offers, start dates, promotions, and transitions.
Look at each employee touchpoint the way we look at a customer touchpoint, and fix what falls short.
What We're Looking For
A few years of HR operations, People operations, or HR generalist experience.
Hands-on experience administering payroll and benefits.
Experience running onboarding and performance review cycles.
Comfort coaching managers and employees, including on difficult conversations.
A track record of building lightweight processes and making them stick.
High standards and a bias toward getting things right the first time.
Nice to Have
Experience at an early-stage or high-growth startup.