Senior Applications Specialist

Reference: 1599

Help shape how technology supports our people

We're looking for a Senior Application Specialist to join our growing Applications team. This is a newly created role, offering the opportunity to join at an exciting time of growth and play a key part in supporting, improving, and developing the technology our people rely on every day.

This is a hands-on senior role combining application support, technical ownership and continuous improvement with stakeholder and supplier management. You'll work across various applications, with a main focus on our document management system (iManage), helping ensure our platforms are reliable, secure and delivering real value for the firm.

Alongside your technical responsibilities, you'll also support and develop others within the team, making this a great opportunity for someone who enjoys sharing their expertise and taking on people leadership responsibility.

We offer hybrid working, with colleagues spending 40–60% of their time in the office, giving you the opportunity to collaborate with the team in person alongside working from home.

What you'll be doing

• Provide expert third-line support across business-critical applications, troubleshooting complex issues and identifying root causes.
• Manage applications, including configuration, access, permissions, integrations and environments.
• Support application upgrades, releases and changes from testing through to implementation.
• Work with teams across the firm to understand requirements, improve user experience and support the safe adoption of AI-enabled tools and legal technology.
• Monitor application performance and work with suppliers to resolve issues and identify improvements.
• Maintain technical documentation and share knowledge across the team.
• Coach and support colleagues while identifying opportunities for automation and continuous improvement.

What we're looking for

• Strong experience supporting and administering enterprise applications, ideally within legal or professional services.
• Experience with SaaS and cloud-based applications, including configuration, integrations and releases.
• Good understanding of incident, problem, change and release management, alongside security and data governance.
• Experience of coaching, mentoring, team leadership or line management
• Strong stakeholder and supplier management skills, with the ability to explain technical concepts clearly.
• A collaborative, service-focused and curious approach, with an interest in emerging technology and continuous improvement.
• Experience with document management platforms such as iManage (desirable)

Why Burges Salmon

You'll join a workplace recognised for excellence, flexibility and responsible business practices, including:

• RollOnFriday's 'Best Law Firm to Work At' – five years running
• 'Law Firm of the Year' at the Legal Business Awards 2025
• 'Sustainable Business of the Year' at the Bristol Legal Awards 2025
• Investors in People Platinum accreditation

A full overview of our benefits and rewards can be found in the Working at Burges Salmon section of our careers website.

To ensure fair consideration, all applications must be submitted through our careers site. To apply, please click the ‘Apply Now' button in the left-hand corner.

Deadline of applications: 2nd November 2026.

INDBS

Category:

Business professional

Team:

IT

Location:

Bristol

Terms:

Permanent