Cross-Platform IT Helpdesk Technician

Rashi Joshi in Sydney is seeking a motivated IT Helpdesk professional to provide end-user support across Windows, MacOS, and Google Workspace. You will resolve incidents and service requests, maintain SLA performance, and contribute to a collaborative IT team.

You'll work with ServiceNow or Jira, handle AD basics, and troubleshoot networking issues while delivering friendly, responsive service to colleagues.