Quick overview
Job description
Job Title: Junior Systems Administrator The Junior Systems Administrator will provide hands-on IT support for government environments, assisting with computer deployment, system configuration, hardware and software installations, and Windows server and desktop administration. This role supports daily IT operations by building and configuring workstations, managing user accounts and permissions in Active Directory, troubleshooting technical issues, and maintaining reliable and secure IT systems. The ideal candidate has practical experience with computer hardware, Windows operating systems, and enterprise IT support, with the ability to work in a structured government environment and follow established security policies, procedures, and documentation requirements.
Key Responsibilities: Build, configure, image, and deploy desktop computers, laptops, and workstations for government users. Install, configure, upgrade, and troubleshoot computer hardware, peripherals, operating systems, and software applications. Provide Windows desktop and server support, including system configuration, patching, updates, and basic administration. Create, modify, and manage user accounts, groups, permissions, and password resets within Active Directory. Troubleshoot hardware, software, network connectivity, and operating system issues to maintain system availability.
Support workstation provisioning, system refreshes, equipment replacements, and IT asset inventory management. Assist with Windows Server administration, including monitoring system performance, managing services, and resolving basic server-related issues. Install and configure printers, monitors, docking stations, and other IT peripherals. Provide Tier 1 and Tier 2 technical support to end users, resolving issues in person, remotely, or through a ticketing system. Document system configurations, troubleshooting steps, equipment deployments, and incident resolutions.
Follow government IT security policies, configuration management procedures, and established system access controls. Assist senior administrators with system maintenance, software deployments, security updates, and other infrastructure support activities.
Required Qualifications: Experience building, configuring, imaging, and deploying desktop computers and workstations. Hands-on experience installing and troubleshooting computer hardware, software, and Windows operating systems. Working knowledge of Active Directory, including user account administration, group membership, and access permissions. Experience providing Windows desktop support and basic Windows Server administration. Strong troubleshooting skills and the ability to diagnose and resolve common hardware and software issues. Familiarity with IT service management processes, ticketing systems, and technical documentation. Ability to follow established procedures and work effectively in a government or enterprise IT environment.
Preferred Qualifications: Experience supporting federal, state, or local government IT environments. Familiarity with Windows Server, Group Policy, Microsoft 365, and endpoint management tools. Experience with system imaging and deployment tools such as Microsoft Configuration Manager (SCCM/MECM) or Microsoft Deployment Toolkit (MDT). Knowledge of basic networking concepts, including TCP/IP, DNS, DHCP, and network connectivity troubleshooting. Familiarity with government cybersecurity requirements, security baselines, and configuration management practices. Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft credentials. Active security clearance, if required by the government contract.
Ideal Candidate: The ideal candidate is a hands-on IT professional with a strong foundation in computer hardware, Windows desktop support, and basic systems administration. They should be comfortable building and deploying computers, installing software, managing Active Directory accounts, and troubleshooting technical issues while supporting Windows-based enterprise infrastructure. This individual should be detail-oriented, dependable, and eager to grow their systems administration skills while supporting mission-critical government IT operations.
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