Assistant Director of Food and Beverage - The Roosevelt New Orleans, a Waldorf Astoria Resort

This luxury hotel offers an unparalleled combination of Southern hospitality, world-class service and historic surroundings. As the centerpiece of the city, the hotel is located near the French Quarter and within walking distance to the city's most vibrant attractions and entertainment, including Jackson Square, Bourbon Street and the Arts & Warehouse District. 

Embodying the rich heritage of Southern hospitality, this historic hotel features 504 rooms, over 60,000 square feet of meeting space, and five (5) food and beverage outlets. This includes 2 restaurants, a café, seasonal rooftop bar, and in-room dining. 

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

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In this role, you will be overseeing all day-to-day operations of the property’s food and beverage outlets. You will be reporting directly to the Director of Food & Beverage and oversee a Front-of-House team of 50-60 Team Members, including 5 leaders.

The ideal candidate will have at least two years of senior Food and Beverage leadership experience, ideally overseeing multiple outlets within a large-scale and/or luxury hotel environment. We are seeking a hands-on leader with strong beverage knowledge, excellent communication and organizational skills, and a proven ability to develop high-performing teams while fostering a positive workplace culture.

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an Assistant Director of Food and Beverage, you’re not just supporting the Food and Beverage Director in overseeing all aspects of the hotel’s food and beverage operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Support F&B operational strategy: Assist in overseeing operations of the Food & Beverage department, focusing on guest service excellence, product quality, inventory control, outlet reservations, systems management, and financial performance, including budgeting, forecasting, and reporting
• Drive guest satisfaction strategy: Lead the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience
• Contribute to revenue growth: Collaborate with the F&B Director and Culinary team to develop and implement creative menus and effective food and beverage marketing strategies
• Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing #LI-JP2

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.