Medical Billing Associate

About the Role:

Responsible for preparation of PPAU’s third party billings, including Medicaid, private insurance, and other payers.
Ensure accurate and timely preparation and submission of billing information and posting payments received.
Monitor unpaid claims and follow-up or re-bill as needed to ensure timely payment.
Possess a strong working knowledge of CPT and ICD-10 coding.
Records EOB payment balances to deposits daily and balances payments with account balances.
Works and sends out Responsible Collections statements bi-weekly. As accounts age, takes appropriate action, such as: sending statements, adjusting balances from system, changing balance owed to bad debt, processing patient refunds as needed, etc.
Promptly responds to clients billing inquiries and resolves client questions and concerns.
Negotiates payment schedules and other options with clients to reduce overdue accounts.
Asks questions and works with clinical staff to be part of a more effective team.
Incorporates client satisfaction into all aspects of billing activities.
Participates with the Director of Revenue Cycle Management and finance team on analyzing Revenue Cycle data and recommends changes to improve workflow efficiencies.
Maintain confidentiality according to HIPAA and to PPAU policy.

Minimum Qualifications:

High School diploma or equivalent.
1+ years accounting experience and/or education.
Spanish speaking ability strongly desired but not required.
Experience with Electronic Health Record systems and Clearinghouse billing preferred.
Experience with NextGen or Epic preferred but not required.