Field Service Engineer

Would you like to work as a Field Service Engineer for one of the world's leading manufacturers of construction and agricultural equipment, who are trusted in over 150 countries and renowned for engineering excellence? Our Engineers are the face of our business, they're trusted advisors, problem-solvers and technical experts who keep our customers moving.
BASIC SALARY: up to £42,000
BENEFITS:
· Company van and fuel card.
· Company mobile, laptop and PDA.
· Tool allowance.
· 22 days' holiday plus bank holidays, with additional holiday for long service.
· Company pension scheme.
· Company sick pay.
· Life assurance.
· Employee discounts and referral bonuses.
LOCATION: West Bromwich
JOB DESCRIPTION: Field Service Engineer - Plant Machinery, Plant
As one of our Field Service Engineers, you'll be out on the road supporting customers across your local territory, maintaining and repairing a wide range of construction, agricultural, industrial, heavy line and recycling equipment.
Your day-to-day will include:
· Diagnosing faults and carrying out repairs on various machinery.
· Servicing and maintaining equipment to manufacturer standards.
· Delivering first-time fixes wherever possible.
· Using the latest diagnostic software and laptop-based fault-finding tools.
· Building strong relationships with customers and becoming their trusted engineering contact.
· Promoting aftermarket products and service solutions where appropriate.
· Completing job reports using hand held PDA technology.
PERSON SPECIFICATION: Field Service Engineer - Plant Machinery, Plant
We're looking for someone who enjoys getting stuck into technical challenges and takes genuine pride in providing excellent customer service.
Ideally, you'll have:
· An NVQ Level 2 (or equivalent) in Plant Engineering, Service or Maintenance.
· Experience working on plant machinery, construction equipment or similar heavy equipment.
· Strong knowledge of hydraulics, transmissions, axles, electrical systems and CAN-bus diagnostics.
· The confidence to work independently in a field-based environment.
· Excellent fault-finding and diagnostic skills.
· A full UK driving licence.
Most importantly, we're looking for someone who enjoys solving problems, takes ownership of their work and wants to build long-term relationships with customers.
THE COMPANY:
Founded in 1945, we are one of the world's leading manufacturers of construction, agricultural and industrial equipment, operating in more than 150 countries worldwide. Renowned for innovation, quality and reliability, we design and manufacture a wide range of machinery that helps customers build, maintain and power essential industries. With a strong focus on customer support, engineering excellence and continuous innovation, we have earned a reputation as a trusted global brand and an employer committed to developing talented people and rewarding careers.
INTERESTED? Please click apply. You will receive an acknowledgement of your application.
Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.
Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client.
REF: AM18604, Wallace Hind Selection