Executive IT Support in Palo Alto, CA (Onsite)

Executive IT Support / Help Desk Technician (Onsite Palo Alto, CA)

• 7+ years of experience in Executive IT Support, Help Desk, or Desktop Support with proven experience providing white-glove support to C-suite executives in fast-paced enterprise environments.
• Strong hands-on expertise supporting macOS & Windows, Microsoft 365/Office 365, Okta, SaaS applications, mobile devices, and endpoint troubleshooting.
• Experience with endpoint/device management tools such as Kandji, Microsoft Intune, or MobileIron and supporting both desktop and mobile technologies.
• Excellent communication, customer service, and executive-facing skills with the ability to work closely with Executive Assistants while maintaining professionalism, discretion, and urgency.
• Must be available to work onsite in Palo Alto, CA, with flexibility to support additional Bay Area offices as needed.