Service Management Intern (Paid)

RESPONSIBILITIES

Kforce has a client that is seeking a motivated and detail-oriented Service Management Intern to join our team in Shelton, Connecticut. This paid internship is an excellent opportunity for students or early-career professionals interested in gaining hands-on experience in service management, operations, and client-facing communication.

Summary

In this role, you will support the processing and coordination of change requests under the guidance of experienced team members. You will also have the opportunity to co-lead meetings weekly, helping drive communication and collaboration across various stakeholders.

Responsibilities

• Process and coordinate change requests with oversight and mentorship
• Assist with service management activities and operational processes
• Communicate effectively with internal teams and stakeholders
• Maintain accurate documentation and track ongoing requests
• Participate in training and professional development opportunities

REQUIREMENTS:

• Currently enrolled in, or entry level from, a college or university program
• Strong organizational and communication skills
• Interested in pursuing a career in IT
• Ability to manage multiple priorities in a professional environment
• Proficiency with Microsoft Office applications is preferred

What You'll Gain:

• Hands-on experience in service management principles and best practices
• Exposure to real-world operational and business processes
• Mentorship and training from experienced professionals
• Valuable experience that can serve as a strong foundation for a career in technology services

This internship is ideal for someone looking to enter the IT/service management space and gain meaningful, practical experience in a collaborative and professional environment.
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer.

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