HVAC Sales Trainer

Develops and improves sales processes across HVAC equipment, HVAC service, and plumbing. Leads classroom and field training, coaches employees and managers, oversees apprentice development, analyzes sales performance, and partners with department leaders to improve customer-facing sales execution.

Responsibilities

• Develop, standardize, train, and continuously improve sales processes across HVAC equipment, HVAC service, and plumbing.
• Lead classroom and field training, role-play, objection handling, and targeted skill development.
• Conduct ride-alongs to observe and coach customer-facing employees.
• Oversee sales apprentice training, assessments, and graduation standards.
• Track and report sales metrics and individual performance trends.
• Partner with managers and call center leaders on coaching, accountability, and sales process alignment.

Required Skills

• Sales process development
• Sales training
• Sales coaching
• Residential HVAC sales
• Plumbing sales
• Field observation
• Role-play facilitation
• Objection handling
• Sales performance analysis
• Microsoft 365