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Cloud Reporting & Documentation Specialist - Public Trust Suitability clearance

Triwave Solutions IncBaltimore, MD🇺🇸United StatesPosted 15 Jul 2026

Quick Overview

Work Type
On Site
Level
Mid Senior

Job Description

  1. Cloud Reporting & Documentation Specialist - Baltimore, MD - In-Person Interview is Mandatory
Position Overview
We are seeking an experienced Cloud Reporting and Documentation Specialist to support cloud financial operations, reporting, dashboard management, and technical documentation. This role will focus on cloud billing reconciliation, dashboard reporting, documentation management, and stakeholder communication across multi-cloud environments.
The ideal candidate will have strong experience in cloud cost analysis, reporting, dashboard development, technical documentation, and cloud operations support.
*5 Days onsite in Woodlawn, MD and In-person interview required*
Key Responsibilities
  • Reconcile monthly AWS, Azure, and Google Cloud Platform cloud billing and usage data to identify and resolve discrepancies
  • Maintain technical documentation, process guides, job aids, and operational materials across Confluence, SharePoint, and ServiceNow
  • Develop and maintain dashboards and reports using Tableau, Power BI, or Excel
  • Analyze cloud cost and usage trends and identify anomalies, discrepancies, or optimization opportunities
  • Prepare and distribute monthly billing summaries, dashboards, and cloud usage reports
  • Support cloud billing survey distribution, tracking, and summarization
  • Provide user support and training for dashboards, documentation, and billing-related processes
  • Develop communication materials for cloud updates, process improvements, and operational changes
  • Maintain version control and documentation inventory across reporting and knowledge repositories
  • Support process improvement initiatives and help resolve billing or reporting issues
  • Monitor compliance with cloud billing policies and documentation standards
  • Collaborate with stakeholders to improve operational transparency and reporting accuracy
Required Qualifications
  • 7+ years of professional experience in cloud billing, cost analysis, cloud operations, or related areas
  • Hands-on experience with AWS, Azure, and/or Google Cloud Platform billing and usage reporting
  • Strong technical writing and documentation skills
  • Experience with Confluence, SharePoint, or ServiceNow documentation platforms
  • Experience with reporting and dashboard tools such as Tableau, Power BI, or advanced Excel
  • Strong analytical skills with ability to interpret cost and usage trends
  • Strong attention to detail and organizational skills
  • Ability to manage multiple tasks and recurring monthly deliverables
  • Strong communication and stakeholder support skills
  • Ability to obtain and maintain Public Trust Suitability clearance
Preferred Qualifications
  • Experience with FinOps practices and cloud cost optimization
  • Experience with CloudHealth, Apptio/Cloudability, or AWS Cost Explorer
  • Experience supporting federal clients or regulated environments
  • Experience with ServiceNow reporting workflows
  • Experience creating training materials and conducting user training
  • Knowledge of change management methodologies such as PROSCI or ADKAR

Skills

AWS
Tableau
Azure
Compliance
Confluence
Google Cloud
Power BI
Process Improvement
Reconciliation
ServiceNow

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