Quick overview
Job description
Serve as a trusted advisor who understands complex or large-scale customer workloads and maps them to NVIDIA's technology designs stack to achieve scale out approved designs.
Co-design advanced, scalable architectures with Partners, OEM's and Neo Clouds, defining technical direction, integration milestones, and deployment plans.
Working with NVIDIA Services and post sales teams for deployment assistance and operational excellence adoption.
Engage hands on with deep technical topics-designing, validating, and supporting solutions that enable customer and partner success.
Identify gaps between customer or partner needs and NVIDIA offerings, communicating insights that shape internal product and engineering priorities.
Lead technical engagements, helping customers troubleshoot, resolve complex issues, and advocate for their technical needs.
Partner cross functionally with engineering and product teams to ensure successful deployment and continuous improvement of NVIDIA solutions.
Serve as a key technical resource, develop, refine, and document standard methodologies and operational guidelines to be shared with internal teams.
Lead technical engagements, helping customers troubleshoot, resolve complex issues, and advocate for their technical needs.
Create and deliver high-quality documentation, including runbooks, onboarding materials, and best practice guides for customers and internal teams.
Become the technical leader for assigned customer accounts, providing strategic guidance on NVIDIA DSX and platform architecture and influencing long term infrastructure and operations decisions, both regionally and with our HQ teams.
What we need to see:Bachelor's or Master's degree or equivalent experience in Computer Science, Engineering, or a related field.
5+ years of professional experience in Industry background spanning software/hardware engineering, developer relations, technical partnerships, solutions architecture, or product management - with 3+ years of direct, hands on experience in design and deployment of scale out designs at data center scale.
Demonstrated ability to communicate complex technical ideas clearly to both technical and non technical audiences, from engineers to C level executives.
Strong problem solving skills, intellectual curiosity, and a commitment to helping customers succeed.
Proven Hardware & Software knowledge and experience at scale: deep experience with HPC and AI technologies (CPUs, GPUs, high speed interconnects and storage) and supporting software stacks.
Solution Architecture & Customer Engagement/pre sales skills: Strong background in crafting scalable solutions and providing consultative support to customers.
Ways to stand out from the crowd:Knowledge and experience with NVIDIA Neo Clouds, or scale out GPU deployments as well as NVIDIA specific architectures.
Solid hands on knowledge of data centre level networking design, for compute architectures.
Experience in large scale computing and cluster computing, data center design include high speed interconnect with Spectrum/InfiniBand, Cluster Storage and Scheduling related design and/or management experience.
Knowledge of CI/CD pipelines for software deployment and automation.
Background with RDMA based fabrics (InfiniBand or RoCE) in HPC or AI environments.
NVIDIA is widely considered to be one of the technology world's most desirable employers.
NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, colour, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
Learn more about NVIDIA.
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