Site Reliability Engineering Intern - Payments Technology

As a Site Reliability Engineering Intern at Mastercard, you will support the design, monitoring, and operation of large-scale, cloud-based systems that power secure, global payments. Working alongside experienced SREs and software engineers, you'll help maintain production environments, assist in incident response, and contribute to root-cause analysis to prevent recurrence. You'll aid in building automation for deployments, monitoring, and alerting, and help document runbooks and processes. This internship offers exposure to cutting-edge technologies, modern DevOps practices, and a collaborative culture focused on innovation and continuous learning.

Responsibilities

• Assist in maintaining and monitoring production and cloud infrastructure
• Support incident response, troubleshooting, and root-cause analysis
• Help improve system reliability, scalability, and performance
• Contribute to automation of deployments, monitoring, and alerts
• Work with engineers to implement reliability best practices
• Document processes, runbooks, and technical findings
• Participate in on-call simulations and reliability exercises
• Collaborate with cross-functional teams in an Agile environment

Required Skills

• Linux system administration basics
• Cloud computing fundamentals (AWS/GCP/Azure)
• Scripting/programming (Python, Java, or Go)
• CI/CD pipelines and Dev
• Ops concepts
• Containers and orchestration (Docker, Kubernetes)
• Monitoring and logging tools (Prometheus, Grafana, ELK, etc.)
• Networking fundamentals (TCP/IP, DNS, HTTP)
• Version control with Git
• Automation and Infrastructure as Code concepts
• Troubleshooting and root-cause analysis