Why This Role Stands Out
You'll play a vital role in ensuring seamless operations for a growing furniture company, contributing to a reputable brand while developing your skills in order management and data systems. This position is ideal for a detail-oriented individual who thrives on keeping essential business processes running smoothly and is eager to learn and grow within a dynamic tech team. Apply today to become an integral part of Maxwood Furniture's success!
Quick Overview
Job Description
Maxwood Furniture is a rapidly growing furniture company with an expanding portfolio of brands including Max & Lily, Plank + Beam, and Maxtrix. Since launching over two decades ago, we've built multiple sales channels across DTC websites and third-party marketplaces. We're passionate about designing inspiring, on-trend furniture that brings customers' home décor dreams to life.
We are seeking a new member to join our Tech Team. Are you ready to be part of something amazing?
About the Role
We're looking for a detail-oriented EDI & Order Management Support Specialist to handle recurring transactional and data-maintenance work across our order management, inventory, and product data systems. This role supports our Systems Administrator by owning day-to-day order corrections, EDI monitoring, and inventory/product data upkeep, freeing up senior staff for higher-level projects.
No specific tool experience is required — we're looking for someone with a background in ERP, order management, or EDI environments who can learn our systems quickly.
Responsibilities
- Process and troubleshoot customer orders, correcting errors as they arise
- Maintain accurate customer, inventory, and product data across business systems
- Monitor system and data feeds, identifying and resolving processing errors
- Support day-to-day inventory management, including stock levels and warehouse data
- Diagnose recurring issues and work with internal teams to resolve them
- Perform routine data uploads and reporting tasks as needed
Qualifications
- Experience with or understanding of order management, inventory management, and basic ERP concepts
- Familiarity with EDI or system-to-system data processing is a plus, but not required
- Comfortable working across multiple business systems and switching between tasks
- Strong attention to detail and solid data-entry accuracy
- Ability to troubleshoot and resolve routine data or process errors independently
- Clear communicator, able to flag and escalate issues when needed
- Comfortable with repetitive, detail-heavy work in a fast-paced environment
- May require irregular office hours during major holidays, including nights and weekends
Benefits
- 401(k) with Company Match
- Medical, Dental & Vision Insurance
- Flexible Spending Account (FSA)
- Life Insurance
- Employee Discount
- Flexible Schedule
- Paid Time Off
Work Location
- Daniel Island, South Carolina (Charleston)