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Client Technology Leader

VML/WPP Enterprise Solutions London🇬🇧United Kingdom

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationLondon, United Kingdom
AWSCRMSalesforceShopify

Job description

Who We Are

WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience.

About the Role

Enterprises are in the middle of transformation. The technology decisions being made right now — across AI-forward vision and roadmap, marketing operations, data, connected CX, and platforms — will shape how they compete for years to come.

We need a Client Technology Leader who can sit at the centre of that. Embedded within the client team, you will be the steward of technology and AI strategy decisions, and the person the client’s technology leadership trusts when it matters most. You will govern an integrated technology ecosystem — spanning Martech, Data, Cloud, Agentic, and proprietary platforms — across CX, Commerce, and CRM, and engineering transformation across both the CMO’s and CTO’s offices.

What You'll Do

  • Act as primary technical advisor to the client’s CTO and VP-level stakeholders
  • Own technical strategy and design authority across the engagement
  • Work with SMEs from across the client and agency organisations to guide:
    • Architecture across the content supply chain ecosystem
    • Data strategy, unifying first-party data to power real-time personalisation
    • Alignment of paid and owned audiences to drive channel performance
    • Integrated technology strategy spanning the connected ownership experience, dealer network integration, and lifecycle CRM from acquisition through retention
    • Multi-market, multi-agency delivery — ensuring platform coherence, metadata integrity, and operational scalability
    • Agentic strategy, ensuring future solutions effectively leverage AI and agents
  • Build the commercial case for new areas of technical scope within the account

What You'll Need

  • Senior client-facing technical leadership experience: CTO, Technical Director, Principal Architect, or equivalent
  • Deep expertise in technology solutioning across martech, experience platforms, cloud, and integration at enterprise scale
  • Hands-on knowledge of integration patterns
  • Strong command of first-party data strategy and data architecture
  • Experience governing complex, multi-market delivery programmes where technical decisions carry brand and commercial consequence
  • Experience designing agentic architecture and human-in-the-loop operating models
  • Automotive sector experience, or equivalent high-stakes brand environment
  • Executive presence at C-suite level, with technical credibility among engineering teams

Who You'll Work With

  • The client’s CTO and VP-level technology stakeholders
  • SMEs across both the client and agency organisations
  • Teams spanning the CMO’s and CTO’s offices, across CX, Commerce, CRM, and engineering transformation
  • Multi-market, multi-agency delivery teams

About WPP

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence and world-class partnerships – all united by our agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

WPP (VML/WPP Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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