Quick overview
Job description
We are looking for a friendly, organised and professional Dental Receptionist to join our team at Grandholm Dental & Implant Clinic.
As the first point of contact for our patients, you will play an important role in creating a welcoming and positive experience, ensuring the smooth day-to-day running of our reception and supporting the wider clinical team.
Working Hours
Monday: 8:15am – 5:30pm
Thursday: 8:15am – 5:30pm
Friday: 8:15am – 5:30pm
Key Responsibilities
Welcoming patients and providing a warm, friendly and professional first impression.
Managing patient appointments, bookings and enquiries.
Answering telephone calls and responding to patient queries.
Managing patient records and ensuring information is accurate and up to date.
Processing payments and handling administrative duties.
Liaising with dentists, nurses and the wider clinical team to support an efficient patient journey.
Maintaining a clean, tidy and welcoming reception area.
Supporting the smooth running of the practice through general administrative tasks.
About You
Previous dental reception experience is desirable.
Excellent communication and interpersonal skills.
Highly organised with good attention to detail.
Confident using computer systems and managing a busy workload.
A friendly, approachable and professional manner.
Able to work independently and as part of a team.
Previous dental reception experience would be advantageous but is not essential.
Why Join Grandholm Dental & Implant Clinic?
This is a great opportunity to become part of a friendly dental team, working in a patient-focused environment where excellent customer service and teamwork are at the heart of everything we do.
If you are enthusiastic, organised and enjoy working with people, we would love to hear from you!
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