Mainframe Application Support Lead with strong COBOL/JCL/DB2/CICS expertise -Atlanta, GA -5 Days Onsite - 55 $ phr on W2 all inc

Mainframe Application Support Lead
Location: Atlanta, GA - 5 Days Onsite
Experience: 10+ Years
Client: IBM/Truist
Industry: Banking/Financial Services preferred

Rate: 55 $ phr on W2 all inc

Job Summary

We are looking for an experienced Mainframe Application Support Lead to manage and support critical mainframe applications in a production environment. The ideal candidate will have strong hands-on experience with Mainframe technologies, production support, incident management, troubleshooting, and team leadership. Banking or financial services experience is a strong plus.

Key Responsibilities

• Lead day-to-day production/application support for critical Mainframe applications.
• Provide technical leadership and ensure timely resolution of production incidents, service requests, and application issues.
• Monitor application health, batch processing, jobs, interfaces, and system performance.
• Perform root cause analysis (RCA) for recurring and high-priority production issues.
• Manage incident, problem, and change management
• Coordinate with development, infrastructure, database, middleware, and business teams for issue resolution.
• Analyze Mainframe application failures and troubleshoot JCL, COBOL, DB2, CICS, and related components.
• Support batch scheduling, job failures, dependencies, and production deployments.
• Participate in on-call/after-hours support when required.
• Review application changes and ensure production readiness.
• Identify opportunities to improve application stability, automation, monitoring, and operational efficiency.
• Prepare and maintain technical documentation, support procedures, and knowledge articles.
• Mentor junior support engineers and coordinate workload across the support team.
• Communicate effectively with technical teams, business stakeholders, and management during critical incidents.

Required Skills

• 10+ years of experience in Mainframe application development/support.
• Strong experience in Mainframe Production/Application Support.
• Hands-on experience with:
  • COBOL
  • JCL
  • DB2
  • CICS
  • z/OS
• Strong knowledge of batch processing and job scheduling.
• Experience with production incident management, troubleshooting, and RCA.
• Experience leading or coordinating application support teams.
• Strong understanding of SDLC, change management, and release processes.
• Excellent communication and stakeholder management skills.
• Ability to work 5 days per week onsite in Atlanta, GA.

Preferred / Nice-to-Have

• Banking or Financial Services domain experience.
• Experience supporting high-volume transaction processing applications.
• Knowledge of MQ, VSAM, IMS, CA7/Control-M or similar scheduling tools.
• Experience with ITIL-based production support processes.
• Experience with monitoring and ticketing tools such as ServiceNow.
• Exposure to modernization or migration of legacy Mainframe applications.

Ideal Candidate

Mainframe Application Support Lead / Mainframe Production Support Lead / Mainframe Technical Lead with 10+ years of experience, strong COBOL/JCL/DB2/CICS expertise, proven production support leadership, and preferably banking/financial services experience.