Human Resources Operations Director

From cultivation and manufacturing to science and innovation, we bring our expertise together to create high-quality functional mushroom ingredients and products. We're looking for an experienced HR Operations Manager to help drive the day-to-day execution of our people operations at M2 Ingredients.

Working closely with the Senior Director of HR, you'll be a hands-on HR partner to employees and managers across the organization while owning and supporting key HR programs including payroll, HRIS, benefits, leaves of absence, workers' compensation, employee relations, performance management, recruiting, and employment compliance. You'll be close to the business and our employees solving problems, answering questions, supporting managers, keeping HR processes running accurately, and identifying ways we can operate better.

We're looking for someone with strong HR fundamentals and sound judgment who can independently manage routine HR matters while recognizing when a situation requires additional partnership or escalation. HR Operations, Payroll & HRIS
Administer payroll, including employee changes, timekeeping, PTO, payroll inputs, audits, reconciliations, corrections, and employee inquiries. Maintain HRIS data, employee transactions, workflows, reporting, and system accuracy. Conduct routine audits of payroll, HRIS, employee records, and HR processes to identify and resolve discrepancies.

Troubleshoot payroll, HRIS, and timekeeping issues and coordinate with vendors as needed. Resolve routine employee benefit questions and administrative issues and coordinate with benefit vendors as needed. Support workplace accommodation processes in partnership with the Senior Director of HR. Manage day-to-day workers' compensation claims, including claim reporting, documentation, carrier communication, work restrictions, and return-to-work coordination. Escalate complex, sensitive, or high-risk benefit, leave, accommodation, or workers' compensation matters as appropriate.

Employee Relations & Performance Management
Provide day-to-day HR guidance to employees and managers regarding Company policies, attendance, performance, conduct, and workplace matters. Support routine employee relations matters, corrective actions, and performance documentation. Conduct fact-finding and routine employee relations investigations, escalating complex, sensitive, or high-risk matters to the Senior Director of HR. Administer performance management processes, including timelines, documentation, manager support, and completion tracking.

Maintain accurate and confidential documentation related to employee relations and performance matters. Policies & Employment Compliance
Maintain and administer HR policies, procedures, and employee handbook documentation. Support the implementation of new and revised HR policies, procedures, and programs. Monitor day-to-day compliance with applicable employment requirements and established Company practices. Conduct routine HR audits and maintain required employment records, notices, postings, and compliance documentation.

Coordinate required HR and employment-related training and maintain appropriate completion records. Identify potential compliance gaps or concerns and escalate significant matters to the Senior Director of HR. Recruiting & Employee Lifecycle
Support recruiting and hiring activities for hourly and salaried positions. Partner with hiring managers to support consistent recruiting, selection, and hiring processes. Support offer preparation and ensure approved compensation and employment terms are accurately reflected in offer and onboarding documentation.

Partner with the HR Associate on recruiting coordination, onboarding, employee changes, and offboarding activities. Ensure employee lifecycle changes are accurately processed across HRIS, payroll, benefits, and related systems. HR Reporting & Process Improvement
Prepare and maintain recurring HR reporting related to headcount, turnover, recruiting, attendance, payroll, leaves, workers' compensation, and other workforce metrics. Monitor HR data and processes for discrepancies, recurring issues, and areas requiring attention.

Maintain effective day-to-day relationships with HR vendors and service providers and coordinate resolution of operational issues. Identify opportunities to improve HR processes, controls, accuracy, efficiency, and employee service. Support HR projects, audits, and initiatives in partnership with the Senior Director of HR. You bring 5-7 years of progressive Human Resources experience with broad HR generalist or HR operations responsibilities. You hold a current professional HR certification such as PHR, SPHR, SHRM-CP, SHRM-SCP, or an equivalent recognized HR certification.

You're comfortable supporting both hourly and salaried employee populations. You have hands-on experience across payroll, HRIS, benefits administration, leaves of absence, workers' compensation, employee relations, performance management, and employment compliance. You have a strong working knowledge of federal and state employment laws and HR compliance requirements. You know how to independently handle routine HR matters while recognizing when something needs to be escalated. You're comfortable working with HR systems, payroll data, reporting, and an integrated HRIS/payroll platform.

You're organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment. You're comfortable working in both office and manufacturing environments. A bachelor's degree in Human Resources, Business Administration, or a related field is preferred. Experience in manufacturing, CPG, food manufacturing, distribution, or a similar operational environment is a plus. We believe great work happens when people feel supported both professionally and personally.

M2 Ingredients offers a comprehensive benefits package designed to support your health, wellbeing, and continued growth, including:
~ Medical, dental, and vision insurance
~Paid Time Off, paid holidays, floating holiday, and sick leave
~ Company-paid life and disability insurance
~ Employee Assistance Program (EAP)
~ Professional development and career growth opportunities
~ We are committed to providing equal employment opportunities to all applicants and employees in accordance with applicable federal, state, and local laws.