Inside Sales Representative

Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington.

Shield HealthCare is looking for an
Inside Sales Representative in our
Elmhurst, IL, Middleburg Heights, OH, Houston, TX, San Antonio, TX or Carrollton, TX office to identify and service Shield HealthCare customers. This is a hands-on role that is responsible for calling customers and potential customers with the purpose of selling Shield HealthCare products and services. This role contributes to meeting our financial goals through gaining new customer accounts and expanding current ones using Telesales techniques. This is an on-site position.

JOB RESPONSIBILITIES

Communicating with customers, making outbound calls to potential customers, and following up on leads
Understanding customers' needs and identifying sales opportunities
Answering potential customers' questions and following up when necessary
Keeping up with product and service information and updates
Explaining and demonstrating features of products and services
Staying informed about competing products and services
Upselling products and services
Researching and qualifying leads
Closing sales and achieving required sales targets
QUALIFICATIONS:
Previous experience in an outbound call center or a related sales position preferred.

Proficiency in Microsoft Office and CRM software such as Salesforce.com. Excellent communication skills, both verbal and written. Good organizational skills, attention to detail and the ability to multitask in a fast-paced environment.

Excellent phone and cold calling skills
Exceptional customer service skills
Strong listening and sales skills
Ability to achieve targets
Knowledge of home health business including referral sources preferred, but not required
Bilingual preferred, but not required
SALARY & BENEFITS:
$27-30/hour plus commission
Medical, Dental, and Vision (available 1st day of employment)
401(k) with Company Match
Sick and Vacation Days
Flexible Spending Account
Life & Disability Insurance
Education Assistance
Employee Referral Program
Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer.

To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines. Shield Healthcare, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.