Content Designer (Govt Gateway)

Job title: Content Designer - Government Gateway

Rate: 430 per day

Contract: 6-months rolling

Location: Telford / Hybrid
SC security clearance is required for this role

We're looking for an experienced Content Designer to support the Government Gateway programme, working across key areas including SCP, EACD/RATE and the Fraud Prevention Centre. This is a great opportunity for a Content Designer who can take complex policy, processes and "government-speak" and turn it into clear, accessible and genuinely user-focused digital content.

Responsibilities:

• Create and edit clear, accessible online content from complex policy and technical information
• Put user needs at the heart of content decisions, using user research, analytics and usability testing
• Work closely with User Researchers, Interaction Designers, Product Managers and multidisciplinary delivery teams
• Engage with policy teams and subject matter experts to ensure content is accurate, consistent and fit for purpose
• Contribute to content management and content architecture
• Use evidence and insight to inform design decisions
• Work iteratively within an Agile environment, continually testing and improving content

Required Experience:

• Content Design / UX Content
• Content management and architecture
• Evidence-based design
• User research and usability testing
• Agile / iterative delivery
• Translating complex information into simple, accessible language
• Working with multidisciplinary teams and senior stakeholders

If you're a SC Cleared Content Designer who enjoys simplifying complexity and creating digital content around real user needs, this could be a great next contract.