Business Application Manager (Salesforce / Agentforce)

A growing organization in the staffing and workforce solutions space is looking for a full-time Business Applications Manager in Oak Brook, IL with a hybrid schedule. This role will focus on Salesforce Sales Cloud, CRM optimization, and AI-powered workflow automation across front-office systems. You will play a critical role in modernizing technology and aligning systems with business goals. This is an opportunity to own the vision and execution of CRM strategy while helping an organization elevate how it uses AI and automation to drive results.

The company is looking for someone who can think strategically, influence stakeholders, and build scalable solutions that improve sales and recruiting performance. You will gain exposure to executive leadership, lead impactful initiatives, and shape how AI is integrated into everyday business processes.

Required Skills & Experience 7+ years working with Salesforce environments
Strong experience with Salesforce Sales Cloud and CRM strategy
Hands-on experience with automation tools such as flows and workflows
Ability to gather requirements and translate business needs into technical solutions
Experience working with sales or recruiting teams to improve processes
Strong communication and stakeholder management skills
Experience leading cross-functional projects

Desired Skills & Experience Experience with Bullhorn or similar ATS/CRM platforms
Exposure to AI tools within Salesforce such as Agentforce or Einstein
Salesforce certifications (Admin, Advanced Admin, or similar)
Experience in staffing, recruiting, or sales-driven organizations
Familiarity with reporting tools and analytics platforms
Leadership or team management experience What You Will Be Doing Tech Breakdown 70% Salesforce Sales Cloud and CRM platforms
20% AI and automation tools
10% Reporting and integrations Daily Responsibilities 40% Hands On
30% Management Duties
30% Team Collaboration The Offer Bonus eligible
You will receive the following benefits:
Medical, Dental, and Vision Insurance
Vacation Time
Stock Options
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.