Dock Lead

Essential Duties/Responsibilities

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

• Responsible for supervision of route drivers; able to run routes out of dock or plant; notifies drivers of special instructions.
• Checks customer route tickets each week ensuring proper service to customers; able to service customer complaints until Customer Service Representative can make contact.
• Responsible for cleanliness and proper operation of dock and equipment; keeps grounds clean and clear of damaged containers.
• Operates assigned company vehicle and maintains cleanliness; reports any mechanical or operational problems to vehicle supervisor immediately; may be required to maintain DOT logbook.
• Maintains quality customer service by being professional and courteous at all times.
• Other duties as assigned
  

Minimum Qualifications

• Must be at least 21 years of age with a minimum of two years of driving experience.
• Valid Class A CDL with tanker endorsement and acceptable motor vehicle record (MVR).
• Working knowledge of general vehicle maintenance.
• Basic computer proficiency.
  

Preferred Qualifications

• Prior supervisory and route driving experience preferred.
• Strong written and verbal communication skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Basic mathematical skills.
  

Working Conditions and Physical Demands

• Frequently requires walking, standing, sitting, climbing, balancing, stooping, kneeling, crawling, crouching, and reaching.
• Frequently requires lifting up to 10lbs. and occasionally pushing, pulling, lifting, and/or moving up to 100lbs.
• Frequent travel to off-site locations is required.
• Work is performed in company vehicles, plant/dock locations, and outdoor environments.
• Must be able to communicate effectively with coworkers and others and identify potential workplace hazards.