Turkish Speaking Moderator for Supercell Games Account - Work In Sofia, Bulgaria

Turkish Speaking Trust & Safety Specialist for Supercell Games Account

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier global talent and industry-leading corporations. As experts in the European recruitment sector, we take pride in placing exceptional professionals into high-impact roles, including exclusive Turkish-speaking jobs within the dynamic Gaming & Esports sector.

Job Overview

We are currently seeking a passionate gaming enthusiast to join our team in Sofia for a Turkish Speaking Trust & Safety Specialist for Supercell Games Account position in Bulgaria. This is a unique opportunity to protect the gaming experience for millions of players globally, ensuring a safe, fair, and engaging environment within one of the world's most iconic mobile gaming ecosystems.

Key Responsibilities

• Monitor and moderate in-game content and communications to ensure compliance with community safety guidelines.
• Investigate reports of prohibited behavior, including cheating, harassment, or fraudulent activity, within Supercell titles.
• Maintain high quality standards in the Gaming & Esports industry by identifying and mitigating emerging player risks.
• Collaborate with cross-functional teams to refine internal safety protocols and reporting processes.
• Provide professional, empathetic, and resolution-oriented support to Turkish-speaking players encountering safety issues.
• Stay updated on evolving gaming trends and community behaviors to proactively protect the player ecosystem.
• Analyze player data to identify patterns of misuse and contribute to the ongoing improvement of game integrity.

• Native or fluent Turkish (spoken and written).
• Strong proficiency in English to collaborate within an international team.
• Previous experience in Trust & Safety, customer support, or community management within the Gaming & Esports industry is highly desirable.
• Excellent analytical skills with a keen eye for detail and identifying problematic behavior.
• Passionate about gaming and familiar with the Supercell game portfolio.
• Candidates must be eligible to work in the EU.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training on industry-standard moderation tools.
• Comprehensive Health Insurance package.
• Fully Paid Relocation Package (flight, airport transfer, and temporary hotel accommodation).
• Monthly Performance Bonus to reward your dedication and precision.
• A vibrant, modern office environment in the heart of the Bulgarian capital.
• Career development pathways into leadership roles within the Gaming & Esports industry.

Life in Bulgaria

Sofia is an emerging hub for international professionals seeking high-quality, affordable living in a culturally rich setting. Bulgaria offers a perfect mix of historic charm, majestic mountain views, and a thriving modern nightlife, making it one of the most exciting locations for jobs in Bulgaria. With a Mediterranean-influenced climate and a welcoming local community, you will find it incredibly easy to settle into your new life in Bulgaria.

Relocating for the Turkish Speaking Trust & Safety Specialist for Supercell Games Account position in Bulgaria provides a fantastic opportunity to enjoy world-class culinary experiences and a lower cost of living while advancing your career. Bulgaria is quickly becoming the premier choice for tech-savvy expatriates looking for a balanced lifestyle. Join us in Bulgaria and take the next step in your professional journey with Mercier Consultancy Group.

How to Apply

Are you ready to combine your passion for gaming with your professional expertise? Click "Apply Now" to submit your application for this exciting opportunity in Sofia. We look forward to reviewing your profile and welcoming you to the team. Sincerely, The Recruitment Team at Mercier Consultancy Group.