Retail Relationship Banker

Retail Relationship Banker | Chicago Ridge, IL, United States | Hybrid | $41,714.00 - $69,000.00

This employer is a prominent financial institution with a strong presence in the retail banking sector. They are dedicated to fostering positive client relationships through exceptional service and tailored financial advice, aiming to help customers achieve their financial goals.

The Role

• Identify customer needs and provide consultative advice on a range of financial solutions, including everyday banking, investments, lending, and small business offerings.
• Proactively engage with existing customers and prospects to build loyalty and uncover opportunities through needs-based assessments.
• Guide customers on utilizing digital and self-serve banking options to simplify their experience.
• Support customer transaction needs and assist with relationship building within the community.
• Ensure accuracy and compliance in lending applications and credit recommendations, adhering to all policies and regulations.
• Collaborate effectively with branch and market teams to achieve business objectives and deliver an outstanding customer experience.

What You'll Need

• 2-3 years of relevant experience, with a post-secondary degree or equivalent education and experience.
• Working knowledge of personal and small business customer needs, as well as retail investment and lending products.
• Experience in a consultative customer service or sales role with a drive for delivering personalized experiences.
• Strong interpersonal, communication, organizational, and problem-solving skills.
• Confident use of digital tools, including social media, smartphones, and online applications.
• Bilingual Spanish proficiency is preferred.

What's On Offer

• A competitive salary range of $41,714.00 - $69,000.00, with potential for commission structure.
• Comprehensive benefits package including health insurance, tuition reimbursement, and retirement savings plans.
• Opportunities for professional development through in-depth training, coaching, and network-building.
• A supportive team environment with a focus on achieving business results and customer satisfaction.
• The chance to be part of an organization driven by a purpose to create lasting positive change.

Apply via Haystack today!