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Service Technician I

Securitas TechnologyW Hartford, CT🇺🇸United States

Why this role stands out

As a Service Technician I at Securitas Technology, you'll gain hands-on experience with cutting-edge security solutions, contributing directly to client safety and business optimization. This role is ideal for detail-oriented individuals eager to develop technical expertise within a globally recognized company, offering a stable and impactful career path. Join a team dedicated to making the world a safer place and apply today to be part of their mission.

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationW Hartford, CT, United States

Job description

Service Technician I | W Hartford, CT, United States | On-site

We're hiring on behalf of a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses globally. With a team of over 13,000 professionals across 40 countries, this organization is focused on making the world a safer place and delivering unparalleled client experiences through a powerful ecosystem of health, safety, and security solutions.

The Role

  • Respond to trouble tickets to ensure application uptime and system performance.
  • Diagnose and resolve application issues individually and as part of a team.
  • Execute preventative maintenance tasks to maximize application availability and identify system faults.
  • Perform routine configuration changes, including user permissions and application settings.
  • Document all system modifications using a digital change control tracking system.
  • Conduct pre-deployment testing of all upgrades and major modifications.

What You'll Need

  • High School diploma or equivalent.
  • Experience installing and troubleshooting low voltage equipment.
  • Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
  • Expertise in low voltage systems, including fire alarm systems from various manufacturers.
  • Working knowledge of network communications and IP addressing.
  • Strong written and verbal communication skills, along with excellent problem-solving and analytical abilities.

What's On Offer

  • Paid company training and educational assistance.
  • Comprehensive benefits package including medical, dental, vision, and life insurance.
  • 401K with a 60% match up to 6% of salary.
  • Paid vacation, holiday, and sick time, plus exceptional growth opportunities.
  • Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!

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