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Full timeTechnology

Support Engineer

Net2Source Inc.Sydney, New South Wales🇦🇺AustraliaPosted 28 Sept 2026

Why this role stands out

As a Support Engineer at Net2Source Inc., you'll leverage your technical expertise and financial markets knowledge to ensure seamless application performance, offering significant opportunities for professional growth within a globally recognized workforce solutions company. This hybrid role is ideal for proactive problem-solvers with strong analytical skills and a knack for translating technical details into business value, so apply today to join their dynamic team!

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationSydney, New South Wales, Australia
OracleSQLSQL ServerAgileConfluenceJavaJira

Job description

Net2Source Inc. is a Global Workforce Solutions Company, headquartered in New Brunswick, NJ with its local offices in Texas, California, Florida, Illinois, Colorado and Michigan and its global operations in Canada, UK, Europe, UAE, Malaysia, Australia, China, Singapore, and India. Net2Source offers a wide gamut of consulting solutions customized to specific client needs including but not limited to Application Development, Workforce Management and Project Consulting.
Job Description:
  • minimum 3 years' experience providing application support, preferably on financial markets. A strong understanding of Futures and Options markets is desirable with experience in Futures Trading and Execution platforms
  • excellent and wide-reaching technical skills enabling deep analysis and fast issue resolution
  • experience working with business customers and translating technology into business terms and vice versa
  • proven background in proactive identification of problems and implementing business process, data, application, or technology-related solutions
  • experience handling Incident and Problems to ensure healthy and stable Production environments

Along with:
  • experience of operating systems - proficient with UNIX and Windows environments
  • support of applications running under Java/J2EE
  • experience writing SQL queries and interacting with databases (Sybase/Oracle/SQL Server)
  • supporting applications running in a cloud environment
  • understanding of basic networking and different file transfer methods (SFTP, MQ, API)
  • good knowledge of health/alerting tools and tuning them to tighten environment controls
  • good knowledge of ITIL & Agile tools and processes (e.g., Remedy, JIRA, Confluence) for Incident/Change/Problem management

In this role you will:
  • proactively monitor the system health and respond to alerts to provide high availability and performance of the application set including automation of health checks
  • be responsible for the stability and maintenance of the Futures production environment
  • identify and exploit opportunities to improve the production environment throughout our application stack
  • Work closely with global team members in a follow-the-sun model.

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