Infrastructure Program Manager

Program Manager
Location Remote (Preferred locations based on business needs) 

About This Opportunity:
World Wide Technology (WWT) is seeking an experienced Program Manager to lead the planning, coordination, and execution of complex infrastructure transformation initiatives. This role will oversee multi-disciplinary workstreams spanning data center infrastructure, networking, cloud platforms, identity and access management, cybersecurity, automation, AI infrastructure, and operational readiness.

The ideal candidate will possess a strong background in enterprise infrastructure programs, stakeholder management, governance, risk management, and large-scale technology deployments. 

Key Responsibilities:
Program Leadership & Governance:

• Establish and manage integrated program plans, roadmaps, milestones, dependencies, critical paths, and delivery schedules.
• Lead program mobilization, kickoff activities, governance forums, stakeholder communications, and escalation management.
• Facilitate architecture reviews, executive briefings, readiness reviews, and program status meetings.
• Govern scope, change management, and delivery execution across all workstreams. 

Infrastructure & Data Center Delivery:
Coordinate delivery for new site environments, including:

• Site readiness
• Rack and stack activities
• Compute and storage deployment
• Networking implementation
• Security integration
• Identity services
• Automation and testing
• Operational readiness
• Manage data center readiness, site coordination, hardware installation, and operational acceptance activities. 

Cross-Functional Program Coordination:
Coordinate delivery across the following technology domains:

• Enterprise compute and storage platforms
• Juniper routing, switching, leaf-spine fabric, and firewall services
• Aruba networking and access-layer connectivity
• NVIDIA/Mellanox switching and high-bandwidth network fabrics
• Identity and access management platforms
• Microsoft 365 infrastructure services
• Cybersecurity and compliance initiatives
• Cloud management and automation platforms
• Infrastructure management and operational tooling
• Manage integration dependencies across networking, compute, security, cloud, and operations teams. 

Risk, Dependency & Resource Management:

• Maintain clear ownership of deliverables, actions, decisions, assumptions, risks, issues, dependencies, and change requests.
• Establish and maintain RAID logs, dependency maps, decision registers, and executive reporting.
• Identify and mitigate schedule, technical, staffing, procurement, capacity, security, and operational risks.
• Manage resource planning, onboarding, staffing forecasts, utilization, and coverage strategies. 

Testing & Operational Readiness:

• Coordinate Infrastructure-as-Code (IaC), CI/CD, deployment validation, testing, security validation, resiliency testing, and disaster recovery exercises.
• Ensure operational teams receive required documentation, training, support processes, and transition materials.
• Drive production readiness reviews and operational handoffs. 

Modernization & Transformation Initiatives:

• Coordinate application assessments, dependency mapping, migration planning, proof-of-concept activities, modernization efforts, and legacy platform retirement.
• Support platform engineering, automation, Infrastructure-as-a-Service (IaaS), and XaaS transformation initiatives.
• Promote transparent, measurable, and collaborative program execution practices. 

Core Technology Workstreams:
The Program Manager will oversee initiatives involving:

• Enterprise compute and storage infrastructure
• Juniper routing, switching, leaf-spine networking, and firewall services
• Aruba networking and access-network integration
• NVIDIA/Mellanox switching and high-bandwidth network fabrics

Identity and access management across:

• Okta
• Microsoft Entra ID
• Active Directory
• Microsoft 365
• Cybersecurity, segmentation, secure access, monitoring, and compliance
• Morpheus cloud operating models, orchestration, self-service provisioning, and automation
• Infrastructure management and operational platform integrations
• Infrastructure-as-Code, configuration management, CI/CD, testing, and deployment validation
• Data center readiness and operational acceptance
• VMware modernization and migration initiatives
• Application replatforming and infrastructure modernization efforts
• AI, accelerated compute, GPU infrastructure, and platform engineering programs 

Required Qualifications:

• Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related discipline, or equivalent professional experience.
• 10+ years of experience managing complex infrastructure, cloud, data center, platform engineering, or technology transformation programs.
• Proven experience leading large-scale, cross-functional technology initiatives.
• Strong executive communication, facilitation, negotiation, and stakeholder management skills.
• Experience working with distributed teams, external partners, and matrixed organizations. 

Required Experience:
Program & Delivery Management:
Experience with:

• Integrated program planning
• Resource management
• Budget tracking
• RAID management
• Change control
• Executive reporting
• Dependency management
• Strong ability to translate complex technical dependencies into actionable project plans. 

Infrastructure & Technology Programs:
Experience managing programs involving:

• Enterprise infrastructure
• Data centers
• Cloud transformations
• Platform engineering initiatives
• Multi-site deployments
• High-performance networking environments

Working knowledge of:

• Juniper networking technologies
• Aruba networking solutions
• Okta
• Microsoft Entra ID
• Active Directory
• Microsoft 365
• Morpheus
• NVIDIA/Mellanox networking technologies

Enterprise infrastructure and cloud platforms Operations & Readiness:

• Experience coordinating:
• Infrastructure-as-Code initiatives
• Automation programs
• Security validation activities
• Disaster recovery planning
• High availability testing
• Operational readiness reviews 

Preferred Qualifications:

• PMP, PgMP, PRINCE2, SAFe, or equivalent program management certifications.
• Experience managing multi-site data center buildouts or expansion initiatives.
• Experience with Morpheus, VM Essentials, VMware migration, or cloud operating model transformations.
• Experience coordinating NSX-V modernization, application dependency mapping, migration waves, and legacy platform retirement efforts.
• Experience supporting high-performance computing, AI infrastructure, GPU platforms, or high-bandwidth networking initiatives.
• Experience leading platform engineering, IaaS, XaaS, and self-service platform programs.
• Experience managing programs with aggressive timelines, capacity constraints, staffing challenges, or procurement dependencies.
• Experience transitioning newly implemented infrastructure into steady-state operations with defined support models and service-level expectations.