Data Center Technician (Level 1 / 2)

DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

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• Layer one data center work including racking, cabling, and power for IT equipment
• Layer one telecom including telecom facility and equipment support
• Data Center HVAC, cooling, chilled water, CRAC units, etc.
• Daily work and experience with redundant power infrastructure
• Oversight, tracking and maintaining supplies of IT materials including cables, SFPs, power supplies, etc.
• Daily data center operations duties supporting production IT systems
• Perform data center walk-through checks, reporting issues, submitting incident tickets and service requests
• Monitoring of environmental status of production data centers
• Working with printing and mailing systems for payroll, tax forms, etc.
• Backup and restore systems to restore lost or corrupt files as needed
• Work with business continuity planning, training and exercises
• Work with common IT systems such as DCIM, ServiceNow ticketing, change management, incidents and other work tracking

• Must have or be able to obtain a Q clearance
• Hands on Data Center layer one experience
• Cabling and supporting IT and Telecom systems
• Ability to handle large printing tasks
• Experience with work tracking, ticketing, incidents, change management, etc. systems
• Experience with Data Center Infrastructure Management (DCIM) systems

• Daily Data Center Operations duties for production data center environment
• Supporting critical production IT data centers
• Weekly payroll printing of thousands of printed forms

DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.