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W2 Only: ServiceNow Platform Architect, Remote – USA

TrorUnited States🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeRemote
LocationUnited States
Stakeholder ManagementComplianceServiceNow

Job description

Role: ServiceNow Platform Architect
Location: Remote – USA
Experience: 13+ Years
Role Overview
We are looking for an experienced ServiceNow Platform Architect who can work closely with senior client stakeholders to define technical strategies, design scalable ServiceNow solutions, and guide customers on architecture best practices. The candidate should have strong ServiceNow ecosystem experience, the ability to translate business requirements into technical roadmaps, and proven experience leading architecture discussions, design workshops, and technical reviews.
Mandatory Skills & Experience
  • ServiceNow Experience: 10+ years of overall experience in the ServiceNow ecosystem or equivalent.
  • Architecture Experience: Minimum 3+ years as a Technical Architect or Senior Technical Consultant.
  • Solution Architecture: Ability to translate business objectives into technical strategies, architecture roadmaps, and design solutions.
  • Architecture Documentation: Experience creating technical design documents, conducting design reviews, and leading architecture/design workshops.
  • Client Stakeholder Management: Ability to work directly with senior-level client stakeholders and advise them on strategic technical decisions.
  • ServiceNow Best Practices: Strong understanding of ServiceNow architecture standards, platform guardrails, and implementation best practices.
  • Communication Skills: Excellent verbal, written, communication, and presentation skills.
Key Responsibilities
  • Understand client business objectives and translate them into strategic ServiceNow architecture roadmaps.
  • Create solution architecture and technical design documents.
  • Lead design workshops and conduct architecture reviews with technical and business stakeholders.
  • Advise senior client stakeholders on architecture decisions, platform capabilities, and technical direction.
  • Ensure ServiceNow implementations follow platform architecture guardrails and recommended best practices.
  • Identify architectural risks, gaps, and opportunities for platform improvements.
  • Collaborate with technical teams to ensure successful architecture implementation and alignment with business goals.
Preferred Qualifications
  • ServiceNow CIS Certification in:
    • Risk and Compliance
    • Security Incident Response (SIR)
    • Vulnerability Response (VR)
  • Experience in the Financial Services industry.

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