IT Service Management Support Internship

Host Company:
This host company specialises in providing automated accounting software solutions for accountants, administrators and financial advisors to help stay on top of tasks, reporting and management of portfolios.

Tasks:

• Work alongside ITSM team in providing fundamental tasks of IT Support
  
• Assist in the onboarding of new team members
  
• Resolve issues related to hardware, software and systems access company-wide
  
• Research, analyse, test tool sets according to current processes and ITIL methodologies
  

Requirements About You:

• Final year student or graduate of Computer Science/IT related field
  
• Good understanding of software development
  
• Basic knowledge of ITIL Processes
  
• Strong interest in coding and willingness to learn
  
• Good team-player
  
• Commitment to work 3 days per week for a 12 weeks period