Why This Role Stands Out
This IT Service Management Support Internship offers a fantastic opportunity to gain hands-on experience with a leading accounting software provider, developing valuable ITIL and problem-solving skills. You'll thrive here if you're a final-year computer science or IT student eager to contribute to a dynamic team and learn the intricacies of IT support in a hybrid environment. Apply now to kickstart your career in a role that blends practical application with professional growth!
Quick Overview
Seniority
Entry Level
Employment type
Full Time
Work mode
Hybrid
Location
Sydney, New South Wales, Australia
Onboarding
Job Description
Host Company:
This host company specialises in providing automated accounting software solutions for accountants, administrators and financial advisors to help stay on top of tasks, reporting and management of portfolios.
Tasks:
Requirements About You:
This host company specialises in providing automated accounting software solutions for accountants, administrators and financial advisors to help stay on top of tasks, reporting and management of portfolios.
Tasks:
- Work alongside ITSM team in providing fundamental tasks of IT Support
- Assist in the onboarding of new team members
- Resolve issues related to hardware, software and systems access company-wide
- Research, analyse, test tool sets according to current processes and ITIL methodologies
Requirements About You:
- Final year student or graduate of Computer Science/IT related field
- Good understanding of software development
- Basic knowledge of ITIL Processes
- Strong interest in coding and willingness to learn
- Good team-player
- Commitment to work 3 days per week for a 12 weeks period
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