Business Systems Analyst

Join a collaborative team supporting ERP and supply chain operations in a role where you'll help shape business processes, improve system performance, and contribute to meaningful technology initiatives. This Senior Functional Analyst opportunity offers the chance to partner with stakeholders, vendors, and technical teams while supporting current systems and helping prepare for future ERP transformation.
Responsibilities

• Serve as the functional lead for ERP and supply chain applications, helping manage priorities, enhancements, and day-to-day support.
• Work closely with business teams to gather needs, document requirements, and turn process improvements into practical system solutions.
• Coordinate projects through the full delivery lifecycle, keeping work aligned with business goals, timelines, and IT standards.
• Partner with external vendors on support, enhancements, issue resolution, and roadmap planning.
• Support escalated Tier 2 issues for ERP and warehouse management platforms and help drive resolution across teams.
• Plan and facilitate testing activities such as user acceptance testing, functional testing, regression testing, and release validation.
• Support release coordination and change activities by communicating impacts, timing, and expectations to stakeholders.
• Maintain clear documentation including process flows, business requirements, user stories, release notes, and knowledge resources.
• Help improve end-to-end operational processes across order management, purchasing, inventory, warehousing, and related supply chain functions.
• Monitor risks and issues, escalating and resolving concerns proactively to support successful delivery.

Skills

• Bachelor's degree in MIS, Business Administration, or a related field.
• At least 5 years of experience in a Business Systems Analyst or similar functional role.
• Minimum 1 year of hands-on experience supporting or administering NetSuite ERP.
• Strong ability to gather requirements and translate business needs into effective system solutions.
• Experience supporting ERP and business applications across multiple functional areas.
• Background coordinating projects and partnering with cross-functional teams and external vendors.
• Working knowledge of business processes related to order management, purchasing, inventory, warehousing, or finance.
• Experience with functional testing, regression testing, user acceptance testing, and release validation.
• Excellent communication, problem-solving, and stakeholder management skills.
• Ability to manage multiple priorities while staying organized and detail-oriented.

Preferred Skills

• Experience with SAP ERP and warehouse management systems.
• NetSuite certifications such as SuiteFoundation, NetSuite Administrator, or ERP Consultant.
• Experience supporting transformation initiatives or future-state ERP planning.
• Familiarity with creating process documentation, workflow diagrams, and knowledge base content.

Horizontal is committed to building an inclusive workplace where diverse perspectives are valued, respected, and encouraged. We believe diversity, equity, and inclusion strengthen teams, improve outcomes, and help create a better experience for everyone involved.
By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.
Please apply through this online posting or by visiting our Job Board at Applications will be accepted for 4 weeks. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $28 - $58 per hour based on qualifications and experience.