Quick overview
Job description
Drive sales through personalized wireless solutions and customer education.
Premium Retail Services' wireless program spans more than 1,300 retail locations across North America and is powered by a dedicated team of over 3,200 Wireless Sales Pros.
Wireless is one of the fastest-moving categories in retail and this role puts you in charge of winning it across 10-15 retail store locations. You'll build, coach, and grow a team of Wireless Sales Pros and Leads who turn everyday store traffic into real results. Expect genuine ownership: your hiring, your coaching, and your time on the floor directly shape how your district performs. This is a leadership role that represents a significant step forward in scope, responsibility, and impact.
What you'll do:
Be a visible presence in the field, regularly visiting your stores, spotting what's working, and coaching your team in the moment
Develop your people; coach, train, and mentor them into skilled sellers who know the products and connect with every customer
Keep your stores fully staffed and ready to grow - own recruiting and hiring, and build a healthy talent pipeline with bench strength for what's next
Team up with Talent Acquisition and store managers to stay ahead of staffing needs, cut vacancies, and welcome new hires with onboarding that sets them up to succeed
Turn data into action; read the numbers with your team to uncover opportunities, work through obstacles, and sharpen execution across the district
Keep the operation running smoothly; scheduling, inventory, cash controls, and in-store merchandising
Build trusted relationships with store managers, and bring market insights and ideas back to senior leadership
Set the tone with a customer-first, collaborative mindset, making thoughtful, ethical choices and working side-by-side with your team
What we're looking for:
Required: 2+ years of multi-unit / multi-location leadership - managing several stores or a district at once. Single-store management experience alone is not a fit for this role.
Willingness and ability to travel up to 85% of the time across the district, including some evenings and weekends
Strongly preferred: a proven wireless / telecom retail sales background.
Clear communication skills and the ability to build relationships with store leaders and field teams.
Bachelor’s degree is preferred.
What’s in it for you?
Base salary plus monthly performance-based bonus
Clear career growth with 1,300+ locations nationwide, real pathways to Regional Manager roles
Health, life, and disability insurance; group health; paid time off; 401(k) with company match
Tuition reimbursement and travel reimbursement
Paid training to help you succeed from day one
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