Retail Commission Sales Associate - Fine Jewelry, Firewheel Town Center - Flex

Macy’s is more than just a store. A story about innovations and customers and colleagues.

As a Fine Jewelry Sales Colleague, you provide outstanding customer service in every customer feel welcomed, comfortable, and valued. expertise, and personalized service to every interaction, helping customers find metals, gemstones, and luxury brands, you continually demonstrate superior product knowledge to educate and assist customers in selecting items that suit
You focus on building lasting client
In addition to meeting sales goals other key responsibilities of the role include promoting our loyalty and warranty programs, support inventory and fulfillment activities, and supporting special events. security, accuracy, and impeccable presentation of merchandise. closely with your team to achieve sales goals, support special events, and their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. started, they review their sales goals, learn about new arrivals and top-selling
On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back. processing, presentation, organization, storing and replenishment of stock, updating signs and pricing, and supporting any needed merchandise moves. customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name. care, and collaboration so we can better serve our customers and communities. pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. schedules contain weekend shifts as part of the requirements. Flexible availability, including days, evenings, weekends and holidays with
Understand and communicate effectively with customers, co-workers, and
Read and understand employment policies and safety rules/procedures in
English

• Provide product recommendations, assisting with fittings and digital shopping

Drive sales and operational excellence by leveraging product knowledge, participating in vendor training and events, using point-of-sale tools effectively, and ensuring accurate stock presentation, replenishment, and asset protection compliance

• Drive sales and client loyalty by maintaining an organized and shoppable
• In addition to sales goals, achieving Client and Protection plan goals
• Responsible for acquiring new customers by opening credit accounts and

Meeting and surpassing daily sales goals by delivering exceptional service

• Effectively use point-of-sale technology and digital tools to streamline

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions health and wellness coverage and a 401(k) match to invest in your future.
Prioritize your well-being with paid time off and eight paid holidays. community by joining one of our Colleague Resource Groups and make a difference
Merchandise discounts

• Performance-based incentives
• Employee Assistance Program with mental health counseling and legal/financial

Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving
Join us and help write the next chapter in our story - Apply Today!